Sparrows Group has had its status as an authorised repair centre (ARC) renewed by Parker for a further three years. The ARC status enables Sparrows to provide a certified rapid repair service for hydraulic pumps and motors to oil and gas, construction, industrial, marine and power generation customers.
Two years ago, Sparrows became the first Parker ARC for hydraulic pumps and motors in the UK. The company is one of only nine centres in Europe, and an additional 22 worldwide, approved to service, refurbish and repair Parker’s complete range of high-end hydraulic pumps and motors.
Personnel at Sparrows’ purpose built hydraulic workshop in Aberdeen carry out original equipment manufacturer (OEM) repair work to fast turnaround times. By using genuine Parker parts customers are assured of quality with full traceability and guarantees on all repairs. The team also offer testing facilities, on-site support and troubleshooting services.
Stewart Mitchell, chief executive officer at Sparrows, said: “Having the ARC status renewed with Parker for another three years demonstrates how successful the partnership has been. It is testament to the skills and experience that are held within our workshops and assures customers their equipment will be maintained to the highest possible standard.
“Prior to receiving our authorisation, some firms had to make arrangements to ship their motors and pumps overseas which can be costly and time-consuming. We’ve seen strong demand for the service and it is a pleasure to be able to offer this to businesses across the country operating in various sectors.”
Martyn Allen, Parker's distribution manager for the UK and Ireland, said: "We're pleased to renew our partnership with Sparrows, having worked together successfully for the past two years. Demand for repairs services remains strong; ARC status reassures customers that work will be completed to a guaranteed standard, using quality components."